Term and Conditions

Last Updated: [Insert Date]

Welcome to Casual Polos Sales Store (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.casualpolos.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Store

Casual Polos Sales Store specialises in premium vintage sportswear, including classic rugby shirts, Harrington jackets, football apparel, and heritage casualwear. We cater to sports heritage enthusiasts worldwide who appreciate authentic vintage styling and quality craftsmanship.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Use the website only for lawful purposes
• Not reproduce, duplicate, copy or resell any products without our express permission
• Comply with all applicable laws and regulations regarding online conduct and content
• Be responsible for maintaining the confidentiality of your account credentials

3. Product and Service Description

We take pride in offering:

• Authentic vintage-inspired sportswear from international rugby and football heritage
• Premium collections including Harrington jackets, hoodies, and classic polo shirts
• Items representing sports teams from Argentina, Australia, British & Irish Lions, Canada, England, Fiji, France, Ireland, Japan and more
• Special edition items from our European and Championship collections

4. Order and Payment Terms

4.1 Placing an Order

When you place an order, you are making an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, though this will not affect orders already accepted.

5. Shipping and Delivery

5.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and public holidays).

5.2 Shipping Options

We offer:

• Standard Shipping: £12.95 via DHL or FedEx – delivery within 10-15 business days after dispatch
• Free Shipping: Available on orders over £50 via EMS – delivery within 15-25 business days after dispatch

5.3 Delivery Areas

We ship worldwide except to certain Asian and remote regions. Delivery times may vary by destination.

6. Returns and Refunds

6.1 Return Policy

You may return most unworn, unwashed items with original tags attached within 15 days of receiving your order.

6.2 Non-Returnable Items

For hygiene and product integrity reasons, we cannot accept returns on:

• Casualwear items that have been worn or washed
• Kids clothing without original packaging
• Items marked as “final sale”
• Certain limited-edition vintage items from our British & Irish Lions and European collections (clearly marked at checkout)

6.3 Return Process

To initiate a return:

1. Email [email protected] with your order number and return request within 15 days
2. Package items securely with all original tags and packaging
3. Ship to: Casual Polos Returns, 40 High St, Perth, GB PH2B 6XT using a tracked service

6.4 Refunds

Refunds are processed within 5 business days of receiving your return. Original shipping fees are non-refundable except for faulty items.

7. Intellectual Property

All content on this website, including logos, designs, text, graphics, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Liability Limitations

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products
• Our total liability for any claim related to these terms or your use of the website shall not exceed the amount you paid for the relevant products
• We are not responsible for delays or failures in performance resulting from events beyond our reasonable control

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with the effective date. Continued use of our website after changes constitutes acceptance of the new terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For any questions about these Terms and Conditions, please contact us at:

Casual Polos Sales Store
40 High St
Perth, GB PH2B 6XT
Email: [email protected]