Privacy Policy

Last Updated: [Insert Date]

At Casual Polos Sales Store (“we”, “us”, or “our”), operating from casualpolos.com, we value your trust as part of our global community of vintage sports enthusiasts. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our heritage sportswear collections.

1. Information We Collect

To provide our services and enhance your shopping experience, we collect:

• Personal Identification: Name, email address, shipping/billing address, phone number
• Payment Information: Card type, last 4 digits (processed securely via PCI-compliant providers; we never store full card details)
• Order Details: Purchase history, product preferences (e.g., rugby shirts, football polos)
• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent, referring website (via cookies)

2. How We Use Your Information

We use your data to:

• Process orders for vintage sportswear and deliver to your location (excluding certain Asian/remote areas)
• Provide customer support via [email protected]
• Improve our collections of rugby shirts, Harrington jackets, and football apparel
• Prevent fraud and ensure payment security (using 3D Secure authentication)
• Send service-related communications (order confirmations, shipping updates)
• Analyse website traffic to enhance user experience

We never sell your data to third parties.

3. Data Sharing & Disclosure

We may share information with:

• Payment Processors: PayPal, card networks (Visa/MasterCard/JCB) for transaction completion
• Shipping Providers: To deliver your vintage sports apparel worldwide
• Legal Compliance: When required by law or to protect our rights

All third parties must meet GDPR/UK Data Protection Act standards.

4. Data Storage & Security

Based at 40 High St, Perth, GB PH2B 6XT, we implement:

• SSL encryption for all data transmissions
• PCI-DSS compliant payment processing
• Regular security audits by independent experts
• Limited data retention (only as long as necessary)

5. Your Rights

As a valued customer, you can:

• Access, correct, or request deletion of your data
• Object to processing or request data portability
• Withdraw consent (e.g., marketing emails)
• Lodge complaints with the UK ICO

Contact [email protected] to exercise these rights.

6. Cookies & Tracking

We use cookies to:

• Remember cart items (e.g., retro England rugby shirts)
• Analyse traffic to our sports heritage collections
• Enable secure login for account holders

You can manage cookies via browser settings, though some features may be affected.

7. International Transfers

As we serve customers globally (with some regional exceptions), data may be transferred outside the UK/EEA using appropriate safeguards like Standard Contractual Clauses.

8. Policy Updates

We may update this policy to reflect changes in our vintage sportswear business. Significant changes will be notified via email or website notice.